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YOUR INFORMATION

Privacy, with care.

This page describes the information used to provide your account and shopping experience.

Information you provide

When you shop or contact support, we may use contact details, delivery and billing addresses, account details, order information, and messages you send us. Sign-in may use a one-time code or a passkey.

How information is used

We use this information to manage accounts, process orders and payments, arrange delivery, provide wallet and coupon features, respond to support requests, and protect the storefront from misuse.

Service providers

Some information is shared with service providers needed to operate the store, such as payment processing and delivery services. Payment details are handled by the payment provider shown during checkout.

Security and retention

We use reasonable safeguards to protect account and order information and keep it only as needed to operate the service, meet record-keeping obligations, and resolve order or support matters.

Your choices

You can review saved addresses and account details by signing in. To ask a privacy question or request help with your information, contact us using the support options on this page.

Need help with an order? Open a support ticket or email contact@thefarawaystore.com.