The road to you.
We’ll show the delivery details available for your address before you place your order.
Shipping availability and charges
Available shipping options, charges, and any applicable delivery estimate are shown during checkout after you enter your address. Delivery availability can vary by location and item.
Processing and delivery estimates
Orders are prepared after payment is confirmed. Delivery estimates are indicative and may change because of carrier operations, weather, local restrictions, or other circumstances outside our control.
Tracking and delivery updates
When tracking information is available, we will share it through the contact details provided with your order. You can also view account orders after signing in.
Address changes or delivery problems
If you need to correct an address or report a delivery issue, contact support as soon as possible and include your order number. We will check whether the change can still be made.
Need help with an order? Open a support ticket or email contact@thefarawaystore.com.